Setting appointments is by far the hardest part of my day. Decision makers at large manufacturing plants are extremely busy, typically they don’t like salesmen and have heard it all before. It can be nearly impossible to reach a decision maker on the phone now a days. Caller ID has not made it any easier. Emails don’t really work because everyone gets 50 to 5000 a day. So hands down that is the hardest part of my day. It’s also not a task I particularly like doing. I really love making sales calls at manufacturing facilities and our calls typically go very well but getting someone on the phone is not easy and if I’m luckily enough to do so they typically shoot me down. Why?
They have heard is all before. They only trust the OEM with their spindles (At Motor City Spindle Repair we fix spindles from cnc machine tools) because they have been burned so many times before. And it is not only that they have been burned before but it’s how the company they dealt with handled the situation.
So why meet with me?
We are not perfect but I do believev we are the best. We get better every single day because we analyze what we do. We work hard everyday to be the best we possibly can be. We don’t just say it. We do it. We hire the best spindle technicians in the country. We pay them well and more importantly treat them well so the don’t leave. We take care of our customers too. Again, we are not perfect. No one is but we do everything we can to help our customers. It’s just smart business. We provide free services all the time that go against the industry standard. For example Motor City picks up and drops off spindles all over North America. We drive rebuilt and broken spindles door to door nearly every single day. Most of our competitors do not. Why does Motor City? Because customers need their spindles fixed fast and when you are the little guy like us (24 employees) you have to get your foot in the door somehow and after you get your foot in the door you want it to stay there.
Our Spindle Room Technicians average nearly 20 years experience. It’ll actually 18.33 I believe but who’s counting? And I just might be hiring a gentlemen before this years end from one of the largest machine tool oems in the world that’ll increase that average. That’s where we hire nearly all of our technicians. From the major machine tool and spindle oems. We have (6) of the best spindle assemby technicians in the country at our company and we are adding two more shortly.
If you are interested in meeting with me my cell phone number is (734) 337-4185. Email is Ted@motorcityrepair.com. I just bought 25,000 square foot building in Dearborn, MI and I looking for new customers who run cnc machine tools that need fast, reliable no non sense spindle repair services.
Sincerely,
Ted Ladzinski
